Intercom on the other hand lacks many ticketing functionality that can be essential for big companies with a huge customer support load. All interactions with customers be it via phone, chat, email, social media, or any other channel are landing…
Starting in the early 2000s, Steve achieved eBay Power Seller status which propelled him to become a founding partner of VisionPros.com, a contact lens and eyewear retailer. Four years later through a successful exit from that startup, he embarked on…
It is a process-oriented technology that is used to work on ordinary tasks that are time-consuming. Yet while RPA’s business impact has been nothing less than transformative, many companies are finding that they need to supplement RPA with additional technologies…
